The Glenheath Hotel - Terms & Conditions

Welcome to Blackpool! Please abide by these terms when staying at The Glenheath Hotel.

On arrival please be advised that a form of valid ID (i.e. passport, driving license etc.) is required and credit/debit card details for security and damage purposes.

All accommodation is offered subject to availability at the time of receipt of the deposit, and at quoted tariffs.

We are a non-smoking Hotel due to legal requirements; anyone who has smoked in the hotel will be charged an extra night's stay and be asked to leave. We also have to report this to the police who may take further action.

Breakfast times are always on the bar door. At busier times, they are subject to change. No allowances are made for any meals not taken but paid for.

On arrival, rooms will be available from 2.00pm (earlier by arrangement and subject to availability). Rooms must be vacated by 10.00am on the morning of departure. Late checkout is available at an extra charge and is subject to the availability of rooms.

Deposits are non-refundable under any circumstances. If you have not paid a deposit, please note that 50% of the booking is payable on cancellation and with less than 14 days' notice, the whole amount of the booking is payable. We advise all our guests to take out holiday insurance to recover these costs.

If the deposit has been paid using debit or credit card (authorised account number), then any payment due owing to cancellation, curtailment or damage will also be made on this same account number by the proprietor. The cardholder will be notified of any such transaction.

All accounts must be settled in full upon arrival at the hotel.

The proprietors cannot accept responsibility for loss or damage to guest’s property unless handed in for safekeeping and signed for by the proprietors.

A charge will be made for any loss or damage to hotel property accidental or otherwise and will be deducted from the guest's debit or credit card, or a solicitor will be instructed to recover these costs, from group bookings. The person whose name is on the booking form is liable for the damage.

The proprietors reserve the right to amend, curtail or terminate any contract should the conduct of any person who is party to the contract cause any detriment to the well-being of any other guests.

In no circumstances are non-residents allowed to be brought back to the hotel to stay without prior notification and payment. 

I confirm I have received the terms and conditions set out herein and agree to abide by these for the duration of my stay at the premises. If you have any enquiries about our accommodation, please get in touch.